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Monthly Archives: March 2018
Is your team using Weasel Words? Are they confident in their presentations or are they using words that send customers packing? Show this video to the staff and let them do some self evaluation. I must warn you that a sales staff that is regularly trained tends to grow. For weekly training videos just like…
We’re taught never to pre-qualify customers. Only the snobby jewelry stores do it. But are we doing subtle things that may be giving ooff the signal that we ARE doing it?